Hospitality: Key Control and Security SS062663

1. Issue a key because the information matches
2. Ask another guest to identify the person
3. Follow the property's identity and access verification procedure
4. Open the door with a master key

1. Only the areas and time needed for the authorized assignment
2. Every area a master key can open
3. Any access requested by a coworker
4. Permanent access to previous work areas

1. Unlock it if the person has luggage
2. Let the person use the staff key briefly
3. Ask the person to describe the room furnishings
4. Refer the person to the approved verification process at reception or security

1. When the employee says it will be returned
2. After the actual key is accounted for and receipt is documented
3. At the scheduled end of the shift
4. When another key is issued

1. Under the assigned employee's control using the approved holder
2. In an unlocked shared desk drawer
3. On a housekeeping cart for convenient access
4. With any contractor who needs it

1. Place it in an open lost-and-found basket
2. Try it in nearby doors
3. Deliver it to the designated key custodian
4. Keep it until someone asks about it

1. Search until the end of the shift
2. Report it immediately through the designated channel
3. Wait to see whether it appears at shift change
4. Borrow a coworker's key

1. That the new card has a different color
2. That a replacement receipt was printed
3. That the old card will expire eventually
4. That the responsible team completed the system's required cancellation steps

1. Hold the door if the person looks like an employee
2. Lend the person your credential
3. Direct the person to the designated verification point and seek help if needed
4. Allow entry and ask for identification later

1. Move to safety and follow the emergency reporting plan
2. Physically block the person until identification is produced
3. Chase the person if they leave
4. Give them a master key to end the disagreement